IHSS Important Phone Numbers

Public Authority
408-350-3206: Call for information concerning provider benefits, Eco Pass, training or other services of the Public Authority.

IHSS Social Services
408-975-4899: Call for information regarding authorized hours and services or to speak with a social worker.

IHSS Payroll
408-975-4899: Call for any payroll matter.

UNION SEIU Local 521
408-678-3300: Representing providers. Call for information about the Union & payroll deductions.

Adult Protective Services 24-hour Hotline
408-975-4900 or 1-800-414-2002: Call for help if you or someone you know suspect abuse of a senior or dependent adult.

Information and Assistance
408-296-8290 or 1-800-510-2020: Call to obtain information on available services in Santa Clara County. (In county only)

About submitting your IHSS timesheet

Never submit for more hours than appear on your timesheet, or they will basically ignore your timesheet.
Be sure both areas for signature are signed. You are the "Provider"; Your consumer is the "Recepient". Trudy or Jarhari will sign IHSS timesheets.
Mail your timesheet immediately after the period ends. Delays in sending in your timesheet will delay your next timesheet arrival.

Valley Health Plan http://www.sccgov.org/portal/site/vhp/

IHSS workers must work at least 35 hours to qualify for health, dental & vision insurance. Following 2 months of employment, a worker may then apply for benefits through the Public Authority (first on list above). So, it is usually 3 months of employment prior to benefits kicking in. The montly cost is $8 a month which you must request to be deducted from your paycheck.

SEIU http://www.seiuca.org/ (Service Employees International Union) IHSS Providers